Customer Service

You don't find answers to your questions in our FAQs? Any missing software or warranties from our pages? Feel free to contact us on the message board below and we'll answer as soon as possible.

Please be aware that due to staff shortages, we may not be able to answer you via the message board as quickly as we would like, so for any urgent enquiries please email us directly at the customer service contacts below.


USA - k.mcbride@emdmusic.com
France - f.jamet@emdmusic.com
Germany - s.decorte@emdmusic.com, s.schmidt@emdmusic.com
Belgium/Netherlands - p.schuhmacher@emdmusic.com

UK and The Rest Of The World - p.woods@emdmusic.com